In order to reach a 93% chance of converting a lead, it takes an agent about 6 attempts; meanwhile, 10 to 15 are the number of 2-minute calls one has to make within the span of an hour; and, on an average, a sales agent needs to keep in touch with a clientele … [Read more...]
How to Get Positive User Experience for Your Business
Starting and successfully managing a business can be a tedious task, to say the least. You have to worry about investors, market shares, suppliers, vendors, product launches, and service announcements and once you’ve made your first sale, you’ll realize that you’re actually just … [Read more...]
5 Easy Ways to Improve Customer Experience
Customer satisfaction plays an incredibly important role in any business. Naturally, every company wants to have happy customers, the ones who are always more than ready to tell their friends about their magnificent experience with a company. Word-of-mouth marketing is incredibly … [Read more...]
The On-Demand Economy: Keeping Up with the Instant Gratification Market
With so many retail outlets now providing an online shopping avenue, competition in this sector has become intense, thus driving the need to provide a quality delivery service to satisfy customers. Allied with this generation’s desire for instant gratification, allowing several … [Read more...]
Remove Negative Yelp Reviews Guide – Infographic
As a business owner, you may have heard all sorts of rumors about Yelp and what kind of customer reviews can be removed. Yelp’s Content Guidelines and Terms of Service however indicate many cases in which customer reviews can be flagged for removal by business … [Read more...]
