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Business Partner Magazine

Tips and advice for entrepreneurs, start-ups and SMEs

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Transforming the Customer Experience: How VR, IT Services, and Finance Are Shaping the Future of Banking 

April 27, 2023 by BPM Team

Woman holding smart phone with mobile banking application on a screen.

Over the years, the banking industry has transformed. Banks have made many changes to meet customers' constantly evolving needs, and today is no different. We've made massive strides in terms of technology which has helped us achieve consistent development in a wide range of … [Read more...]

The Best Practices for Providing Exceptional Customer Care Every Time

March 16, 2023 by BPM Team

Selective focus of call center operator

Providing exceptional customer care is essential for any successful business. It not only helps to build trust and loyalty among customers, but it also ensures they have the best possible experience when dealing with your company. But providing great service isn’t always easy - … [Read more...]

10 Hacks for an Amazing Hotel Experience

March 6, 2023 by BPM Team

Hotel lobby reception

You've booked your airline tickets- now what? Time to scope out some hotels! Whether for a business trip or a leisure stay, a hotel can make or break a trip, so you'll want to do your research before choosing a location. No matter what you decide on, there are hacks that you can … [Read more...]

From Check-In to Check-Out: 6 Ways to Improve the Hotel Stay Experience for Your Visitors

February 15, 2023 by BPM Team

smiling female receptionist passing card to guest

Hotel stays are integral to many people's travels, providing a comfortable place to rest and recharge after a long day of exploring or working. However, the hotel experience can often be lackluster, with poor service, inadequate amenities, or outdated technology. To make the most … [Read more...]

A Beginner’s Guide to Implementing a Help Desk Software for Your Business

January 30, 2023 by BPM Team

Callcenter people working calling for helpdesk hotline

Implementing help desk software is a great way to manage customer interactions and enhance customer service. But it can be challenging to know where to start if you've never done it before. For this reason, I've created this beginner's guide to help you set up a help desk system … [Read more...]

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