It is a known fact that Amazon values it's buyers and places them on a high pedestal. It prioritizes top-notch customer service as one of the key factors to establishing a powerful brand on Amazon. For this reason, the giant has placed stringent rules and policies for sellers to … [Read more...]
4 Benefits Of Hiring A Virtual Receptionist
Quality customer service is an essential factor for a successful business. It's one of the best ways to promote customer satisfaction and experience. Better business experience allows more consumers to remain connected to you, thus helping generate more revenues. There are … [Read more...]
How Fake Online Reviews Affect a Business
Customer reviews can be a boon for online businesses. According to a recent e-commerce study, a one-star increase in an Amazon rating equates to a 26 percent sales increase. Losing stars or getting bad reviews can harm a business as much as the good reviews help. If you … [Read more...]
How Businesses Can Engage with Customers More
Engaging with customers was simpler in the past—talking to them face to face used to be enough. Unfortunately, engaging with customers has become more challenging over the years. If before customer engagement involved walking a straight path, now you have to take various routes … [Read more...]
Mapping Your Customer Experience Strategy in 4 Simple Steps
A coherent customer experience (CX) is never an accident. It takes a sound customer experience strategy to provide an entirely seamless, extraordinary service to the customers at each point of their interaction with the brand. A lot of work goes into designing a … [Read more...]
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