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Business Partner Magazine

Tips and advice for entrepreneurs, start-ups and SMEs

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The Best Practices for Providing Exceptional Customer Care Every Time

March 16, 2023 by BPM Team

Selective focus of call center operator

Providing exceptional customer care is essential for any successful business. It not only helps to build trust and loyalty among customers, but it also ensures they have the best possible experience when dealing with your company. But providing great service isn’t always easy - … [Read more...]

10 Hacks for an Amazing Hotel Experience

March 6, 2023 by BPM Team

Hotel lobby reception

You've booked your airline tickets- now what? Time to scope out some hotels! Whether for a business trip or a leisure stay, a hotel can make or break a trip, so you'll want to do your research before choosing a location. No matter what you decide on, there are hacks that you can … [Read more...]

From Check-In to Check-Out: 6 Ways to Improve the Hotel Stay Experience for Your Visitors

February 15, 2023 by BPM Team

smiling female receptionist passing card to guest

Hotel stays are integral to many people's travels, providing a comfortable place to rest and recharge after a long day of exploring or working. However, the hotel experience can often be lackluster, with poor service, inadequate amenities, or outdated technology. To make the most … [Read more...]

A Beginner’s Guide to Implementing a Help Desk Software for Your Business

January 30, 2023 by BPM Team

Callcenter people working calling for helpdesk hotline

Implementing help desk software is a great way to manage customer interactions and enhance customer service. But it can be challenging to know where to start if you've never done it before. For this reason, I've created this beginner's guide to help you set up a help desk system … [Read more...]

5 Ways to Get Customers Excited About A New Product

January 23, 2023 by BPM Team

happy ethnic male consumer unpack parcel receive retail purchase

The last thing any company wants or needs is a failed product launch that causes ridicule from customers and embarrassment for anyone involved in the project. So, how can you get customers excited about a new product? With such competitive markets, companies can struggle to make … [Read more...]

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Business Partner Magazine

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