You'll need a number of qualities and an ability to get things done under stressful circumstances if you're going to succeed as a call center manager. In a 2018 survey on customer service expectations, 59% of polled consumers reported they preferred … [Read more...]
The Top 10 Ways to Inspire Your Staff
When you look out on your workers, what do you see? Is it a team of hard-workers who love what they do or a group of professionals just trying to get through their day? Either way, it could have a lot more to do with you than you might think. You may have hired the perfect … [Read more...]
6 Tactics a Manager Should Consider for a Successful Project
There are many factors that determine the success or the failure of each project. One of these factors is the manager of the project. There are different things that the manager can do which can contribute to either the success of the project they are managing or its failure. … [Read more...]
6 Ways to Deal with the Solid Waste Generated by Your Business
Just by virtue of being in operation, businesses generate a lot of solid waste every day. This ranges from simple paper and plastic waste from consumption and clerical tasks to more complex forms of industrial waste, which are usually leftovers from manufacturing processes. It’s … [Read more...]
How To Increase Employee Engagement
Business owners everywhere are constantly frustrated in their efforts to boost employee engagement yet getting your workers to dedicate themselves to their jobs remains an important element of the job. Nevertheless, many business owners and corporate managers give up and stop … [Read more...]
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