Your CRM is lying to you. That's not a software glitch; it's just how business data works. A contact looks perfect on the screen, but the reality is that the person left the company six months ago. The phone number is disconnected. The email is dead. You can't blame the … [Read more...]
How to Structure an Internal Analytics Center of Excellence
Enterprises generate analytics outputs at scale, including dashboards, reports, and models used in daily decision-making. As teams grow, ownership of these assets often becomes unclear. Metrics get defined differently across business units, review processes break down, and … [Read more...]
Data Governance 3.0: Automated Policies for a Self-Regulating Enterprise
If you are drowning in reports yet still second-guessing numbers, you are not alone. In 2023, more than one in four data and analytics employees said poor data quality cost their organizations over $5 million a year, and 7% put the loss above $25 million therefore, investing in … [Read more...]
Is Your Client Retention Slipping? Essential Strategies to Boost Loyalty and Track Engagement Metrics That Matter
If your business feels like it’s constantly chasing new clients while losing existing ones, you’re not alone—and it’s time to act. In 2025, customer retention is no longer a nice-to-have; it’s a profit driver. Research shows that increasing retention by just 5% can boost profits … [Read more...]
Alexey Kuzovkin: Can We Remain Anonymous in a World of Big Data?
Alexey Kuzovkin is an IT entrepreneur and former Chairman of the Board of Directors of the "Armada" group of companies. He possesses extensive experience in managing innovative and IT projects. For millennia, humanity lived with the paradigm that every action is recorded by a … [Read more...]
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