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Business Partner Magazine

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Best Practices for Ensuring Data Security in Contact Centers

June 12, 2024 by BPM Team

Partial view of african american businessman using digital tablet

In the digital age, contact centers have become vital touchpoints between businesses and their customers. They handle vast amounts of sensitive information, from personal identification details to financial data. Ensuring data security in contact centers is paramount to protect … [Read more...]

A Startup’s Guide to Implementing Analytics for Sales Growth

May 10, 2024 by Jasmine Daniels

Close-up Of A Businessman's Hand Analyzing Graph on laptop

Data analytics is one of the most powerful tools that startups can use to drive growth. By understanding what customers do and don't do it can provide unique insights that can supersize growth. Data analytics is also a mindset that can transform a business's outcome when … [Read more...]

How is OCR Transforming Data Entry in the Banking Sector?

March 15, 2024 by BPM Team

Data and document management system

The banking sector is continually evolving, with new technologies being introduced to enhance efficiency and improve customer service. One such technology is Optical Character Recognition (OCR), a tool that is revolutionizing data entry in the banking industry. OCR technology has … [Read more...]

5 Benefits of CIS Integration for Your Business Customers

February 12, 2024 by BPM Team

Diverse team innovates for sales KPIs via collaborative brainstorming to develop business models

Being creative and efficient is essential to competing in the fast-paced corporate world. CIS incorporation is one such innovation that provides a host of advantages to both enterprises and their clientele. By seamlessly connecting various systems and processes, CIS incorporation … [Read more...]

Navigating Data Migration in the Insurance Industry

January 3, 2024 by BPM Team

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In a world driven by technological advancements, the insurance industry finds itself at a crucial juncture, grappling with the challenges and opportunities posed by data migration. With a staggering 38% failure rate in data migration projects and concerns about … [Read more...]

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Innovation in Business MarTech Awards – Best SME Business Support Platform 2024 – UK

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