Optimal customer experience is the ultimate goal of every call center. As it turns out, one of the most sustainable ways to achieve it is through call deflection. Call deflection provides a way for a contact center to be both efficient and cost-effective. By tweaking your call … [Read more...]
Examples of Businesses Using Artificial Intelligence
From tech giants to small businesses owners, artificial intelligence (AI) is changing the way companies do business. AI is revolutionizing many industries, and there are more applications every day. From health care to e-commerce, artificial intelligence is playing … [Read more...]
What Messenger Settings Are Important for Business Accounts
Building a chatbot is pretty simple right? Well, unfortunately, if you don’t do things ever-so correctly, you’ll end up with a world of hurt on your hands, or worse – you can actually get your Facebook account or page suspended or blocked. To avoid this, you want to have the … [Read more...]
Improve Your Business with AI Bots – Full Guide
Hi, I am Charlie “Charl” Walterson, I’m a software engineer who specializes in the creation and development of bot software and I have an awesome blog on the best bots world. I have worked in bots the industry for years and understands what type of bot different businesses need. … [Read more...]
Here Are Some Cool Startup Ideas
We live in a time where we find as many entrepreneurs as salaried professionals. Ok, this could jeopardize the prominence of a traditional form of business but truth be told, digitization has hit the world hard. People are now looking for trending ways to kickstart their own … [Read more...]
