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Business Partner Magazine

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Is AI the Future of Customer Service? (Infographic)

June 13, 2018 by BPM Team

Is AI the Future of Customer Services - Chatbot Technoloy AI

Chatbot technology has come on leaps and bounds in the past few years. The global perception of chatbots is improving, and many businesses are waking up to the many potentials of artificial technology (AI), in the form of chatbots. One of the most common uses of chatbots within … [Read more...]

5 Things That Will Change eCommerce in 2017

April 7, 2017 by Chris Shepherd

Robot touching virtual mobile icons. Communication concept

eCommerce is an ever-changing thing and if you don’t believe that, just take a look at what Amazon looked like a mere seven years ago. There’s still a lot more of 2017 to come and, in that time, there are many things which could change the way eCommerce works. 1. Apps Will Take … [Read more...]

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