The marketing industry is currently evolving, and technology is always the catalyst that speeds up the change. From the days of flyers and posters to today’s social media revolution, marketing is still going to get better. Currently, the biggest trend in online marketing that has … [Read more...]
Why Call Deflection is needed in Call Centers
Optimal customer experience is the ultimate goal of every call center. As it turns out, one of the most sustainable ways to achieve it is through call deflection. Call deflection provides a way for a contact center to be both efficient and cost-effective. By tweaking your call … [Read more...]
Examples of Businesses Using Artificial Intelligence
From tech giants to small businesses owners, artificial intelligence (AI) is changing the way companies do business. AI is revolutionizing many industries, and there are more applications every day. From health care to e-commerce, artificial intelligence is playing an … [Read more...]
What Messenger Settings Are Important for Business Accounts
Building a chatbot is pretty simple right? Well, unfortunately, if you don’t do things ever-so correctly, you’ll end up with a world of hurt on your hands, or worse – you can actually get your Facebook account or page suspended or blocked. To avoid this, you want to have the … [Read more...]
Improve Your Business with AI Bots – Full Guide
Hi, I am Charlie “Charl” Walterson, I’m a software engineer who specializes in the creation and development of bot software and I have an awesome blog on the best bots world. I have worked in bots the industry for years and understands what type of bot different businesses need. … [Read more...]
