Your business won't survive without happy, satisfied customers. How do you turn a one-time transaction into a customer for life? Here are five ways you can create a deeper connection with your customers. Make Them Feel Special Customers don't want to be just a number. They … [Read more...]
How to Make Your Family Business the Top Local Pick
If you run a small family business, then you may be wondering how you can become a top pick among your local community. The key to success when it comes to small businesses is retaining customers instead of acquiring them (although this is helpful too!) so that you become a key … [Read more...]
Tips for Developing Deep and Personal Relationships With Your Customers
In today’s competitive business market, companies need ways to set themselves apart. One way businesses are doing this is through developing strong relationships with customers to help them create and retain loyalty. Research shows that when customers are satisfied with the … [Read more...]
How to Create Trust with Customers
Kamran Mirshahi is the director of Canary Claims — a leading PPI claims company. Founded in 2005, Kamran wanted to create a transparent and fair claims company. Claims management companies are often faced with negative media coverage and public perception. This is due to some … [Read more...]
How to Handle Negative Business Reviews
In this new digital age, there are now hundreds of online platforms that people use to help them in their everyday lives. There are things such as Best Products Pro where people can write reviews on their different experiences of companies. These can be a really useful way of … [Read more...]
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