Help desk software is essential for any organization that wants to provide excellent customer service. Their primary purpose is to manage and track customer interactions and support requests in a centralized location – positively impacting communication and collaboration across … [Read more...]
What is an IT support professional?
IT Support professionals are the unsung heroes of businesses around the world. They're responsible for ensuring that all of your technical needs are taken care of and that your systems stay up and running. What does an IT support professional do? IT support … [Read more...]
IT Security Measures to Prevent Attacks
Not sure what IT security measures you should be taking with your business? Hoping to prevent cyberattacks and give your business as much protection as possible? While technology can be a huge asset for a business, it can also be a potential security risk. If you don't use IT … [Read more...]
Mac OS Big Sur: What’s New for Enterprises?
For all enterprises that work on Mac devices, it's important to check their readiness for the downloading and installation of Big Sur, the new macOS. The version for testing was released in January, and the official release is coming soon, too. In this article, we have gathered … [Read more...]
