Great businesses have outstanding customer service. Maybe you’ve just entered the marketplace with your new business venture. If so, you need to get your customer service principles in place right from the beginning. In doing so you’ll be much more likely to keep your clients for … [Read more...]
How Loyalty Programs Can Boost Customer Retention
These days, it’s not enough for a business to offer a great product or provide a stellar service. Your company might deliver something revolutionary and truly original, but if nobody knows about it then it will still be doomed to failure. It’s fair to say, then, that in the … [Read more...]
6 Ways Your Small Business Can Build Customer Loyalty
As a small business owner, one of the challenges you face is creating a strategy that encourages customers to do business with you. Once you’ve figured that out, there’s still another challenge to tackle—knowing how to keep those customers coming back. Building loyal customers … [Read more...]
Improving Sales with the Right B2B Customer Loyalty Program
A lot of folks understand loyalty programs for B2C businesses. Many do not, however, understand that this type of program is also very important to B2B businesses. Usually, the thinking is that corporate clients are objective with their decision making and will do business with … [Read more...]
How to Form a Deeper Connection with Your Customers
Your business won't survive without happy, satisfied customers. How do you turn a one-time transaction into a customer for life? Here are five ways you can create a deeper connection with your customers. Make Them Feel Special Customers don't want to be just a number. They … [Read more...]
