Customers are the core and pivotal stakeholders for any business. No matter what services or products a business or company provides, the main goal for any business is to make sure that the customer is happy and satisfied. Other than the quality of the products or services … [Read more...]
Kiddies Kingdom Launches Personal Shopping Experience for New and Expectant Parents
Leading baby and nursery retailer, Kiddies Kingdom, has introduced a host of new measures as part of its approach to welcome customers back into its showroom in Dewsbury. Following the recent Government announcement allowing non-essential shops to reopen, Kiddies Kingdom has … [Read more...]
How AirVote Helps Restaurant Rancho Connect with Its Take-Out Order Customers
The business of the Rancho restaurant located in a northern city of Tyumen, Russia is to prepare and serve food that is organic and ecologically friendly. In the organic food industry fast delivery and minimum shelf life is especially critical – produce is not treated with … [Read more...]
How to Check Customer Service Skills Assessment
The first point of contact for customers in a business is customer service or support representatives. These people respond to queries, diagnose issues, and provide solutions to the problems you may have as a customer. Thus, it is crucial for an organization to have the best … [Read more...]
Why Call Deflection is needed in Call Centers
Optimal customer experience is the ultimate goal of every call center. As it turns out, one of the most sustainable ways to achieve it is through call deflection. Call deflection provides a way for a contact center to be both efficient and cost-effective. By tweaking your call … [Read more...]
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