Well-designed technology makes life more efficient. Technology automates an action or a process that used to be done manually so that it can be accomplished in a shorter amount of time with less effort. In certain industries you can easily see the increased efficiency that … [Read more...]
The Biggest Risks Facing the Technology Sector 2020
The technology sector continues to grow year upon year. However, as it advances, it is exposed to greater risks. From legal complexities to cyber-attacks, there are a lot of challenges modern technology companies face. Here, we’ll look at some of the biggest risks facing the … [Read more...]
Machine Learning Can Improve Retail Results
Machine Learning (ML), a subset of Artificial Intelligence (AI), may be mysterious at first to many retail business owners and managers. But once they learn what it is, how it can benefit the bottom line, and how to use it, it becomes another tool in the arsenal of increasing … [Read more...]
Why Call Deflection is needed in Call Centers
Optimal customer experience is the ultimate goal of every call center. As it turns out, one of the most sustainable ways to achieve it is through call deflection. Call deflection provides a way for a contact center to be both efficient and cost-effective. By tweaking your call … [Read more...]
Examples of Businesses Using Artificial Intelligence
From tech giants to small businesses owners, artificial intelligence (AI) is changing the way companies do business. AI is revolutionizing many industries, and there are more applications every day. From health care to e-commerce, artificial intelligence is playing an … [Read more...]
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