Machine Learning (ML), a subset of Artificial Intelligence (AI), may be mysterious at first to many retail business owners and managers. But once they learn what it is, how it can benefit the bottom line, and how to use it, it becomes another tool in the arsenal of increasing … [Read more...]
Why Call Deflection is needed in Call Centers
Optimal customer experience is the ultimate goal of every call center. As it turns out, one of the most sustainable ways to achieve it is through call deflection. Call deflection provides a way for a contact center to be both efficient and cost-effective. By tweaking your call … [Read more...]
Examples of Businesses Using Artificial Intelligence
From tech giants to small businesses owners, artificial intelligence (AI) is changing the way companies do business. AI is revolutionizing many industries, and there are more applications every day. From health care to e-commerce, artificial intelligence is playing an … [Read more...]
How AI Is Changing the Way We Do Business
The business world is ever-changing. It constantly finds new and helpful tactics to expedite its current processes. New inventions get tossed to the forefront and are incorporated in many companies' practices. If it starts working out to those companies' advantage, the rest of … [Read more...]
Improve Your Business with AI Bots – Full Guide
Hi, I am Charlie “Charl” Walterson, I’m a software engineer who specializes in the creation and development of bot software and I have an awesome blog on the best bots world. I have worked in bots the industry for years and understands what type of bot different businesses need. … [Read more...]
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