This is probably the best time to reappraise your business, recalibrate your expectations, and reassess the viability of the products and services you offer. It is understandable to be concerned about the impact of a global occurrence that could not be anticipated. It is also the … [Read more...]
The Importance of Clarity in Correspondence and Communication
Have you sent an email that’s been misinterpreted? Did you ever feel slighted by the body language of a colleague? Has your tone offended someone with whom you were engaged in conversation? Clarity in correspondence and communication will save time and, in many instances, money … [Read more...]
Does your Business Model focus on Your Most Valuable Asset?
Business models of the past focused on their product/service, bottom line and market expansion. Modern business models must include wellbeing and evidence of having a social conscience to stay relevant in the current global marketplace. People are the most valuable asset in a … [Read more...]
Why You Should Have Good Customer Service
Good customer service should always be at the heart of your business. It’s a given that your product meets a very high standard or that your service fulfils a need. The quality of the customer experience determines whether you have repeat business. This may sound obvious, yet the … [Read more...]
Here Are Six Ways You Can Prevent Yourself from Burning Out
There’s a school of thought in today's business culture that promotes instant gratification with an emphasis on immediacy. This is the sort of culture where most emails have these terms as their subject: ‘Requires an immediate response’, ‘Urgent’, ‘ASAP’ or the other classic … [Read more...]
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