A recent long haul flight to the UAE to host a series of corporate self-empowerment seminars meant watching at least one film. ‘Burnt’, starring Bradley Cooper and Sienna Miller, got my interest because the trailer said it was about a rock star chef with bad habits. Cooper plays … [Read more...]
Customer Service Is Not a Job Role, it’s a Lifestyle
It’s widely believed that people are twice as likely to discuss episodes of bad customer service as they are to chat about times when they’ve felt valued, cared for and welcome. Take a quick look on the various online reviews sites and you won’t have trouble locating handfuls of … [Read more...]
How to Stay Committed to Your Business
Entrepreneurs often find it is easy to get started, but a lot harder to keep going when things get a bit more tough. When you first start out, you are focused on your "WHY", you have passion and that tends to carry you forward and keep you motivated. Running a business and … [Read more...]
Is it time for Emotional Intelligence?
Have you heard the terms 'think outside the box' 'develop a new narrative' 'create a paradigm shift' 'blue sky thinking or 'assess all available options'? You've probably heard them or similar ones relating to the need to be innovative as you increase your market share within … [Read more...]
How to Overcome the Fear of Success
It may sound like a bit of a contradiction to think of someone being fearful of success, but it happens more often than we realise. For whatever reasons, many of us are wired to fear our own success. It may be that achieving that success brings us out of our comfort zone or … [Read more...]
