A recent long haul flight to the UAE to host a series of corporate self-empowerment seminars meant watching at least one film. ‘Burnt’, starring Bradley Cooper and Sienna Miller, got my interest because the trailer said it was about a rock star chef with bad habits. Cooper plays … [Read more...]
Customer Service Is Not a Job Role, it’s a Lifestyle
It’s widely believed that people are twice as likely to discuss episodes of bad customer service as they are to chat about times when they’ve felt valued, cared for, and welcome. Take a quick look at the various online reviews sites, and you won’t have trouble locating handfuls … [Read more...]
How Beliefs Empower Our Lives
In a TED Talks session, social psychologist Amy Cuddy says, “Fake it ‘til you become it.” This might cause you to raise your eyebrows but, in reality, a lot of the things that happen in our lives are dictated by that attitude and the beliefs that we embody as we go through our … [Read more...]
How to Stay Committed to Your Business
Entrepreneurs often find it easy to get started, but a lot harder to keep going when things get a bit more tough. When you first start out, you are focused on your "WHY", you have passion and that tends to carry you forward and keep you motivated. Running a business … [Read more...]
Is it time for Emotional Intelligence?
Have you heard the terms 'think outside the box' 'develop a new narrative' 'create a paradigm shift' 'blue sky thinking or 'assess all available options'? You've probably heard them or similar ones relating to the need to be innovative as you increase your market share within … [Read more...]
