If you’re fortunate enough to rise through the ranks in your profession, the task of management usually goes one of two ways at first. Either you think you know everything and have absolute power, or you are scared that you know nothing and don’t deserve authority. Neither of … [Read more...]
Top 5 Rules for Selecting a Good Manager
Every experienced business person knows that the key to success is the team and leaders. Indeed, ads, clients, negotiations with partners and opponents, and the like are extremely important either. But if you hired wrong people for leading positions, nothing of these will work as … [Read more...]
How to Be a Successful Call Center Manager
You'll need a number of qualities and an ability to get things done under stressful circumstances if you're going to succeed as a call center manager. In a 2018 survey on customer service expectations, 59% of polled consumers reported they preferred individualized … [Read more...]
Dawn of a New Year: Time to Make Plans
The dawn of a new year is likely to create the desire in us to review the previous twelve months, make plans for the year ahead and resolve to do certain things differently in our personal lives. The way we structure our personal lives will impact and often reflect the way we … [Read more...]
How To Become An Outstanding Leader In 2020
Being a leader isn’t just about bringing the business success or managing a team of people, nor is it about being in charge of your own thoughts and feelings. In order to achieve long-term success, you need to combine all of these elements. In this article, we’re taking a look at … [Read more...]
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