You'll need a number of qualities and an ability to get things done under stressful circumstances if you're going to succeed as a call center manager. In a 2018 survey on customer service expectations, 59% of polled consumers reported they preferred … [Read more...]
The Top 10 Ways to Inspire Your Staff
When you look out on your workers, what do you see? Is it a team of hard-workers who love what they do or a group of professionals just trying to get through their day? Either way, it could have a lot more to do with you than you might think. You may have hired the perfect … [Read more...]
Dawn of a New Year: Time to Make Plans
The dawn of a new year is likely to create the desire in us to review the previous twelve months, make plans for the year ahead and resolve to do certain things differently in our personal lives. The way we structure our personal lives will impact and often reflect the way we … [Read more...]
How To Become An Outstanding Leader In 2020
Being a leader isn’t just about bringing the business success or managing a team of people, nor is it about being in charge of your own thoughts and feelings. In order to achieve long-term success, you need to combine all of these elements. In this article, we’re taking a look at … [Read more...]
The Importance of Leadership Among Marketing Team
Leadership performs the most crucial role in the success of organizational excellence. A team without a leader will not be capable of achieving something significant because the leader is the one who steers the wheel for the group. Although a team without a leader can work, … [Read more...]
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