Introduction If you want to manage all the company's interactions and relationships with your potential customers, you need to develop a Customer Relationship Management (CRM) system. How to select a CRM can enable you to create healthy relationships with individual customers, … [Read more...]
How to Manage Shutting Down Your Business Post COVID
The COVID-19 pandemic drastically impacted the revenue streams of many businesses. Many were forced to either shut down entirely or operate at limited capacity. Thankfully, the worst seems to be over, as severe lockdown measures are now relaxed. With that in mind, you need to … [Read more...]
The Benefits of Using Software to Manage Positive and Negative Reviews
Reviews play an essential role in the growth of any business. They can influence consumer decisions, as well as strengthen a company’s integrity. Reviews can help you gain customer trust and also encourage consumers to interact with your company. Customer interaction can lead to … [Read more...]
4 Ways a CRM Improves Customer Experience
How happy are your customers with the experience your business is providing? This is a key aspect of retaining customers and in getting new customers. Word of mouth can make or break a business. Let’s look into the importance of customer experience and how … [Read more...]
How to Master Customer Interaction on All Fronts
It seems that no one remembers picking up a phone book and calling a business anymore (although phonebooks are still distributed widely). Think about wanting to get in contact with a company - if you wanted to get in touch with your local ice cream store, what would you … [Read more...]
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