The most successful business is the one that understands customer pain points and solves them adequately. Once you identify the customer pain points, proceed to create a brand strategy and management that revolves around addressing them. The different customer pain … [Read more...]
Why Listening to Customer Feedback is Essential
Businesses can take themselves to the next level by listening to customer feedback. While you might be confident that your products are ticking every box for your target audience, it is easy to become complacent with this belief. Reviews and suggestions are both aspects … [Read more...]
How To Create A Successful Referral Program For Your Small Business
Word-of-mouth is the secret sauce to business growth. You work hard to land those first few customers. You leave your business cards at restaurants, beg your friends and family to purchase, try every marketing campaign out there, make as many follow-up calls as you need to make, … [Read more...]
How Can Customer Feedback Help in Business Growth?
One of the game-changing benefits of business digitization is the depth of information you can gather. Customer feedback has become a vital component for every business venture. Today’s online world has made the business environment very competitive and analytical metrics give … [Read more...]
How to Make Your Family Business the Top Local Pick
Image source: Pexels If you run a small family business, then you may be wondering how you can become a top pick among your local community. The key to success when it comes to small businesses is retaining customers instead of acquiring them (although this is helpful too!) so … [Read more...]
