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Business Partner Magazine

Tips and advice for entrepreneurs, start-ups and SMEs

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Transforming The Customer Experience In Utilities- The Secrets Unveiled

August 7, 2020 by Contributed Post

A man is writing an e-mail while on the phone

When it comes to customer satisfaction, utility companies often end up being in a tight spot. Customers come up with complaints more often than not. The common ones range from difficulties in paying bills to late appointments with technicians (or even no-shows) and poor overall … [Read more...]

How Loyalty Programs Can Boost Customer Retention

July 21, 2020 by BPM Team

Smiling sales assistant servicing customer at POS in shop

These days, it’s not enough for a business to offer a great product or provide a stellar service. Your company might deliver something revolutionary and truly original, but if nobody knows about it then it will still be doomed to failure. It’s fair to say, then, that in the … [Read more...]

How AirVote Helps Restaurant Rancho Connect with Its Take-Out Order Customers

July 13, 2020 by Contributed Post

Illustration – customer experience – customer feedback

The business of the Rancho restaurant located in a northern city of Tyumen, Russia is to prepare and serve food that is organic and ecologically friendly. In the organic food industry fast delivery and minimum shelf life is especially critical – produce is not treated with … [Read more...]

The Most Important Rules for Perfect Customer Service

May 12, 2020 by Contributed Post

customer service customer rating of excellent and green highlighter pen

Good customer service is the heartbeat of any good organization. Additionally, it is about bringing back clients and sending them away happy. When dealing with your clients, you need to ensure that they are content and happy with your services so that they can pass along positive … [Read more...]

Online Ticket Selling: How It Benefits Event Organizing

April 18, 2020 by Kevin Adams

event ticket, admission coupon for event

The organized events industry has grown massively over the past years. According to an article by Entrepreneur Magazine, groups spend $500 billion annually for organized events with average profit margins reaching from 15% to as much as 40%. There are a lot of things to … [Read more...]

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