Customer service is widely recognized as one of the biggest factors that affect not only the sales but also the overall success of a business organization. In fact, the 2013 report from Aberdeen Group stated that organizations that reached more than 90% customer satisfaction rate … [Read more...]
5 Things You Must Do Before You Start Your Construction Business
As the global economy keeps improving, the need for experts who are going to construct commercial and residential buildings keeps rising. That’s why we keep seeing new construction companies being launched very often. But even with so many existing companies, starting your own … [Read more...]
Top Business Management Models for Effective Management
Success in business in the 21st century isn’t achieved by sticking to outdated business management models of the past. These obsolete models are more of a liability to a business rather than an asset. You may ask yourself, why would a business model be subject to change? In a … [Read more...]
How to Overcome the Skills Gap
A skills gap is the metaphorical gap between the skillsets the company needs, and the one its workforce currently possesses. This is not an uncommon sight, as it becomes natural for a business to grow and evolve, and with it, the demands of its projects or clients. Of course, … [Read more...]
10 Reasons Your Business Must Have Live Chat On Your Site
Chat apps are everywhere these days. People communicate by text message, WhatsApp, Facebook Messenger, iMessage, Telegram, and dozens of other similar ways. Whereas once everyone communicated through phone calls, now we communicate by typing into our smartphones. Yet … [Read more...]
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