Any call that comes into your business is potentially a new customer. This means every missed call is a potentially lost deal. And many businesses are losing money simply by not answering the phone when it rings. In fact, small and medium businesses in the UK are losing … [Read more...]
How to Improve Guest Satisfaction and Increase Retention
For business owners, customers have always been a priority. However, so many tasks demand their attention and time that the main blood of the business often gets neglected. But guest satisfaction and increased retention cannot be underestimated. Brands must be on top of their … [Read more...]
How to attract customers to your Micro-Business
In the last year, there were 5.94 million micro-businesses in the UK, accounting for 99.3% of total businesses and employing 48% of all UK employees, according to the National Federation of Self-Employed & Small Businesses Limited. These figures reveal that … [Read more...]
Why Sustainability Is More Than Just A Buzzword In Business
If you in any way follow the news, politics or current affairs, you’re unlikely to have missed the widespread talk of a green revolution of one sort or another sweeping the business landscape of the country and the world beyond it. It is one of the very few topics on which almost … [Read more...]
How to Create your Own Start-up Budget in 3 Easy Steps
Many start-ups adopt very aggressive growth strategies. They also try and make the biggest impact they can but in the shortest space of time. This doesn’t leave you much room for vague planning or surprise expenses. At the end of the day, growth and forecasting can be daunting, … [Read more...]
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