If you are a business owner or manager, then you know that you must constantly be attracting new customers. Even the very best businesses lose about 25 per cent of their customers to attrition annually. These customers need to be replaced and more customers attracted if you want … [Read more...]
Building a Solid Business Strategy
Do you have to build a business strategy and do not know what to include? Do you want to have a step by step script to cover all the aspects to get results? In this article, you will read the main factors of business strategy. Useful information that can provide many benefits to … [Read more...]
Tips to Utilise Social Media in Customer Service
Nowadays, companies use social media for a variety of purposes – to boost sales, improve web traffic, and connect with influencers. However, overall, the overriding reason why many businesses use social media these days is to improve their customer service. With the advancement … [Read more...]
What It Takes to Understand Your Customers Today
It is a well-known fact among business owners that modern shopping trends all point to the Internet as the epicenter of customer growth. When it comes to attracting and retaining customers, the Internet has provided ample opportunity for businesses both large and small. Google … [Read more...]
How do you Make Your Clients Feel Appreciated?
Treating your customers well is basic customer service. This simple act of generosity gives your business profit and an increased ROI. This is the thing you run your business for. Valuing your customers is necessary. Simply by valuing your customers will definitely make you … [Read more...]
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