A help desk is so much more than a customer support platform. With the right help desk tools to help you generate a proactive approach to customer service, you can slash costs, boost profits, and build brand loyalty. Your company’s help desk might just be a contact form, email … [Read more...]
How To Utilise Microsoft Teams To Keep Remote Working Productive
Remote working has become the new normal and, even with several workers returning to the office, some companies plan to reap the benefits of the remote working way into the future. Microsoft Teams has multiple features that can serve to promote better productivity and keep you … [Read more...]
How To Choose a Data Discovery Software
While this digital transformation has elevated so many businesses across a realm of industries, these insights require scalability and security to properly handle sensitive data. In order to safely deal with these real-time analytics, it's important for companies to invest in … [Read more...]
5 Ways in Which Workforce Management Enhances Productivity
Workforce Management (WFM) is a business process that automates many company functions to help optimize performance. One of the major benefits of WFM is improved employee productivity. By streamlining processes, optimizing schedules, and updating information in … [Read more...]
What Your Virtual AGM Software Says About Your Organization
Every organization needs to hold an annual general meeting or AGM for short. Especially with the COVID-19 pandemic still occurring in the world and with many countries still not being able to hold physical meetings, organizations must still find a way to hold their annual general … [Read more...]
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