Did you know that 74% of people use social media to guide their purchasing decisions? Connecting online efforts to offline store visits is one of the biggest challenges of social media marketing but if you don’t utilize these platforms, you’re leaving money on the … [Read more...]
Why Should you Have a Goal in Business? (Infographic)
According to Murphy’s Law, “anything that can go wrong will go wrong.” In the field of entrepreneurship and business, companies who don’t establish clear and substantial goals fail to plan, and as such, plan to fail. Developing a goal comes from how a business plan presented with … [Read more...]
Biggest Global Cybersecurity Trends in 2018
Cyberattacks are becoming more and more common but are also becoming more complex. New vulnerabilities are being exploited by cybercriminals with the passing years and have made for a more dangerous technological landscape that CSOs and COs all around the world must learn to … [Read more...]
11 Types of Difficult Customers
The importance of customers to a business cannot be overstated. Regardless of the size of the business, customers are what help it continue to succeed and grow. Customer loyalty comes from a quality business idea and good customer service. The customer wants to feel like they’re … [Read more...]
Is AI the Future of Customer Service? (Infographic)
Chatbot technology has come on leaps and bounds in the past few years. The global perception of chatbots is improving, and many businesses are waking up to the many potentials of artificial technology (AI), in the form of chatbots. One of the most common uses of chatbots within … [Read more...]
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