Chat apps are everywhere these days. People communicate by text message, WhatsApp, Facebook Messenger, iMessage, Telegram, and dozens of other similar ways. Whereas once everyone communicated through phone calls, now we communicate by typing into our smartphones. Yet … [Read more...]
6 Account Management Tips for Sales Success
Businesses these days put a lot of importance on customer experience–using it to gauge if they are doing better than their competitors. They use industry statistics and customer surveys as a means to gather data like preferences and demands customers want from their … [Read more...]
How to Get Positive User Experience for Your Business
Starting and successfully managing a business can be a tedious task, to say the least. You have to worry about investors, market shares, suppliers, vendors, product launches, and service announcements and once you’ve made your first sale, you’ll realize that you’re actually just … [Read more...]
5 Ways Small Business Owners Can Improve Customer Retention
Managing your customer retention rate is incredibly important for growing a sustainable business. Customer experience plays a vital role in retaining repeated business. Just as the acquisition is focused, so are the retention and development. Make sure that the customers … [Read more...]
Ways Competition Makes Your Business Stronger
Believe it or not, but competition can actually be good for your business, even if conventional marketing studies say otherwise. In fact, many start-up companies have managed to survive competitive pressures in the past decades and turn out to be some of the most successful … [Read more...]
