Kamran Mirshahi is the director of Canary Claims — a leading PPI claims company. Founded in 2005, Kamran wanted to create a transparent and fair claims company. Claims management companies are often faced with negative media coverage and public perception. This is due to some … [Read more...]
How to Handle Negative Business Reviews
In this new digital age, there are now hundreds of online platforms that people use to help them in their everyday lives. There are things such as Best Products Pro where people can write reviews on their different experiences of companies. These can be a really useful way of … [Read more...]
How to Build Customer Loyalty as a New Business
As a new business, your customer base won’t be large to begin with - don’t be disheartened by this. A highly engaged customer base is the priority, no matter the numbers. Before the days of GDPR, businesses were holding thousands of unengaged customers on their databases. The way … [Read more...]
Embracing the Digital Era: 7 Aspects of Your Business That Can Be Automated Thanks to Modern Technology
It is important to stay relevant digitally in this modern time. Automation can benefit virtually every area or component of your business, especially when done in the right way. Whether you are responding to potential new leads who responded to your business email or you are … [Read more...]
6 Ways to Create a Culture of Customer Service
Customer service is one of the main pillars of a good business. Offering good customer service is not as easy as it sounds because of the fact that it works kind of like a machine in that it will only function properly if all of the intricate cogs and parts move as one. Hence, … [Read more...]
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