Good customer service is the heartbeat of any good organization. Additionally, it is about bringing back clients and sending them away happy. When dealing with your clients, you need to ensure that they are content and happy with your services so that they can pass along positive … [Read more...]
Why You Should Have Good Customer Service
Good customer service should always be at the heart of your business. It’s a given that your product meets a very high standard or that your service fulfils a need. The quality of the customer experience determines whether you have repeat business. This may sound obvious, yet the … [Read more...]
CRM Trends to Watch Out for Now
The market for Customer Relationship Management (CRM) apps is a rapidly evolving one with apps coming and going, a few mergers, and some outright takeovers as major players look to expand. Currently sitting at over $115 billion, there’s plenty of interest and money flowing into … [Read more...]
How Well Do You Know Your Customer?
Customers are a part of the business cycle and play a massive role in the business industry. If there are no customers, your business will only go down the drain. Customers are the foundation of one’s business success, so in every business process, you need to consider what your … [Read more...]
Lookers creates new jobs in Birmingham as part of growing focus on aftersales customers
Motor retailer Lookers is expanding its parts and distributions operations after opening a brand-new bespoke facility in Aston, Birmingham. The new centre, which is headed up by the group’s Vauxhall division, is based at an existing unit at Holford Industrial Estate and, … [Read more...]
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