Although online shopping continues to rise, many consumers still prefer the personal touch of brick-and-mortar stores. Therefore, any business that wants to capture as many customers as possible should offer both, as this maximizes your appeal. Even so, it can be tricky to … [Read more...]
A Business Strategy: 5 Ways to Encourage Customers to Return
A good business strategy can ensure that your customers return. Examples of a good business strategy approach include policy deployment matrix, which you may want to explore further. Your customers are returning visitors. They come back again and again to your business or … [Read more...]
Customer Returns
Returns are an inevitability in retail both online and offline and it’s something that many retailers don’t like facing up to. However by having a poor returns process, it means that a retailer could be actually damaging their business in the long term because if a customer has a … [Read more...]
