There are several processes that make (or break) a business. Perhaps the most important of these is the process that goes into your marketing and sales pipeline. This is where your leads turn into customers, where your main revenue comes from. Your marketing and sales … [Read more...]
6 Costly Lead Management Mistakes Derailing Your Sales Efforts
How the lead management process is handled influences how sales are made — or even if they are made. An established process should not only increase the company’s bottom line but also produce the most appropriate solutions for a customer’s needs. Without effective lead … [Read more...]
Take Full Control of Your Business Phone System
In order to reach a 93% chance of converting a lead, it takes an agent about 6 attempts; meanwhile, 10 to 15 are the number of 2-minute calls one has to make within the span of an hour; and, on an average, a sales agent needs to keep in touch with a clientele … [Read more...]
Why CRM is CEM – Infographic
Technology is changing the game. Customers are more accustomed to connected services, transforming how we do business. Businesses need to think beyond traditional CRM and consider how new technology can be used to make everyone responsible for Customer Experience Management … [Read more...]
1 on 1 Marketing: It is Time to get Personal
Today, many companies aim to widen the reach, and choose the best high-caliber marketing weapon for some area of effective results. Still, heavy artillery can miss the mark, and prove to be cost-ineffective. This is due to the fact that a customer wants to feel special, and have … [Read more...]
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