Customer service is one of the main pillars of a good business. Offering good customer service is not as easy as it sounds because of the fact that it works kind of like a machine in that it will only function properly if all of the intricate cogs and parts move as one. Hence, … [Read more...]
The Pros and Cons of CRM Software
CRM or Customer Relationship Management Software is becoming hugely popular among businesses of all sizes. It enables an organization not only to store the data they collect every day but to systematically arrange it and make it accessible to the multiple teams in the … [Read more...]
When Is It Time to Invest in Business Software?
Business software can optimize certain operations that you perform on a regular basis, both in terms of time and efficiency. Establishing the correct moment for upgrading to such a system is entirely up to you, but there are certain telltale signs that might help you figure … [Read more...]
How Free CRM Software Might Actually Hurt Your Pocket
It says FREE, in big bold letters, and the download button is right there in front of you, so what are you waiting for? You’ve read all the promises: But wait. If you’re thinking it’s too good to be true, you’re probably right. The truth is, free CRM software could end up … [Read more...]
7 Ways to Accelerate your B2B Sales Cycles
The numbers in a typical B2B sales cycle are daunting. Imagine taking an average of 84 days to convert leads into opportunities. Then, it’s another 18 days to work these out into deals – and with only a 6% success rate. This is according to research done by Implisit (now under … [Read more...]
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