The only reason a business opens its doors every day is because of customers. It expects to attract new ones and retain old ones. Customers are what make or break a business, and this is where contact centres become vital to the life of a business. Why? Because they are the first … [Read more...]
Can You Really Axe the Fax? No, and This Is Why
Axe the fax. It’s a movement growing in ferocity. Those who support the idea suggest that fax is an outdated practice superseded by newer technology. They argue your business should be actively pushing fax out of its communication structure in favour of better solutions, and that … [Read more...]
How To Become An Outstanding Leader In 2020
Being a leader isn’t just about bringing the business success or managing a team of people, nor is it about being in charge of your own thoughts and feelings. In order to achieve long-term success, you need to combine all of these elements. In this article, we’re taking a look at … [Read more...]
Informal communication is the way to go, here is why
Business houses use a wide range of communication channels in order to transmit important business messages. The moment you think of business communication, sepia-tinted memories of a jam-packed inbox are bound to come to your mind. Businesses send e-mailers to clients and … [Read more...]
Here’s How Escape Rooms Foster Problem Solving In the Workplace
Are you planning an upcoming team building exercise? Then you might want to consider hosting it in an escape room. Rather than a boring traditional exercise like a family-friendly picnic or a personality workshop, an escape room provides an exciting activity your team members … [Read more...]
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