We live in a time where we find as many entrepreneurs as salaried professionals. Ok, this could jeopardize the prominence of a traditional form of business but truth be told, digitization has hit the world hard. People are now looking for trending ways to kickstart their own … [Read more...]
Is AI the Future of Customer Service? (Infographic)
Chatbot technology has come on leaps and bounds in the past few years. The global perception of chatbots is improving, and many businesses are waking up to the many potentials of artificial technology (AI), in the form of chatbots. One of the most common uses of chatbots within … [Read more...]
5 Things That Will Change eCommerce
eCommerce is an ever-changing thing and if you don’t believe that, just take a look at what Amazon looked like a mere seven years ago. There’s still a lot more of the year ahead and, in that time, there are many things that could change the way eCommerce works. 1. Apps Will … [Read more...]
