Running a business is often a balancing act between meeting the needs of customers and employees. You need to serve customers because that’s where your revenue comes from. But you also need to make sure that employees are happy; otherwise, you lose good people who make your brand … [Read more...]
The Benefits of Upskilling Your Employees
The world is changing rapidly technology, and the economy, in particular, is changing more quickly than we could ever have imagined, and that means, as business owners, we need to adapt and change with them if we want to survive and thrive. Many businesses will do so by … [Read more...]
Sometimes Promoting From Within Isn’t the Best Option, and That’s Okay
You’ve got a vacant position at your company and the time has come to fill it. The first place any hiring manager is going to look is within, to see if there are opportunities to elevate someone qualified for the role. In some cases, there might not be. That’s okay. When … [Read more...]
Signs You Need a Resume Review
When did you last update your resume? Even if you have recently updated it, your CV may be outdated. In today's job market, you can't afford to send a flat resume that won't catch the eye of the human resources manager who is in charge of selecting candidates. Having an … [Read more...]
Call Center Incentive – Things to Keep in Mind
It is never easy to keep all your employees happy. This is a challenge at any workplace, let alone an environment that is as highly stressful as a call center. Having a call center incentive program is essential to keep your employees motivated. Plenty of research shows that … [Read more...]
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