The only reason a business opens its doors every day is because of customers. It expects to attract new ones and retain old ones. Customers are what make or break a business, and this is where contact centres become vital to the life of a business. Why? Because they are the first … [Read more...]
Informal communication is the way to go, here is why
Business houses use a wide range of communication channels in order to transmit important business messages. The moment you think of business communication, sepia-tinted memories of a jam-packed inbox are bound to come to your mind. Businesses send e-mailers to clients and … [Read more...]
Writing vs. Blogging: What Makes Them Different
Nothing ruins Sunday brunch with your relatives like having to describe your job description for the nth time before they trigger an existential crisis. “I blog,” you say, and they respond with, “How is that different from writing?” You can’t seem to respond with an explanation, … [Read more...]
Here’s How Escape Rooms Foster Problem Solving In the Workplace
Are you planning an upcoming team building exercise? Then you might want to consider hosting it in an escape room. Rather than a boring traditional exercise like a family-friendly picnic or a personality workshop, an escape room provides an exciting activity your team members … [Read more...]
How Are Meaningless Business Meetings Damaging your Bottom Line?
Meetings are a way of life for many an entrepreneur and employee. According to Forbes Magazine, upper-level managers spend almost half their time at work in meetings, and middle managers – about one-third. Meetings can be a great way to bring teams together to discuss ideas and … [Read more...]
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