When it comes to customer satisfaction, utility companies often end up being in a tight spot. Customers come up with complaints more often than not. The common ones range from difficulties in paying bills to late appointments with technicians (or even no-shows) and poor overall … [Read more...]
Six Tips for Better Communication with Clients
Providing exceptional customer service is what separates the good businesses from the great. It's the feature that will ultimately bring paying customers back again and again. At the core of positive customer experience is clear communication. Communication can make or break a … [Read more...]
The Importance Of Maintaining Good Employer-Employee Relationships
Ensuring that youremployer-employee relationships are crucial as a small business owner that is just starting out, but it can be forgotten by those with slightly larger businesses with a large number of employees. However, employer-employee relationships must be valued as this … [Read more...]
The basic thing you need to know about VoIP for business
Using voice over Internet Protocol (VoIP) in a business context offers a range of benefits over traditional phone lines. The ability to call a number online not only costs less but is also more reliable and easier to upgrade. Virtual phone services (possible service options … [Read more...]
4 Ways You Can Customize A Handbook Template For Your Company
A new day, new faces, new policies, and a completely new environment, all these factors are quite overwhelming on the first day of an employee. Expecting a new employee to learn all the policies, culture, and norms is not conceivable. So, in knowing that, to help out the … [Read more...]
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