The telephone has been the primary channel used by customers to connect with companies they have business with. According to research by Forrester, the phone is still the most widely-used customer service channel – with 73% of customers calling into the call center. In a separate … [Read more...]
How to Scale a Social Selling Program
As your B2B business enters a sustained growth phase, it presents you with incredible opportunities to use your resources to reach an expanded pool of customers. You’re in a better position to deliver your value proposition to buyers and decision-makers who were previously … [Read more...]
Time to build your own Cottage Industry business?
The sound of swarming bees and the smells of freshly solidified candle wax settle on the fresh farm yard air. Hands, big and small, are busy inside shoving honey into pots and tying bows around the cloth placed on top. Tomorrow is Saturday, and for most families across the … [Read more...]
5 Things You Must Do Before You Start Your Construction Business
As the global economy keeps improving, the need for experts who are going to construct commercial and residential buildings keeps rising. That’s why we keep seeing new construction companies being launched very often. But even with so many existing companies, starting your own … [Read more...]
Top Business Management Models for Effective Management
Success in business in the 21st century isn’t achieved by sticking to outdated business management models of the past. These obsolete models are more of a liability to a business rather than an asset. You may ask yourself, why would a business model be subject to change? In a … [Read more...]
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