Technology can of course greatly improve the customer experience, but businesses must also thread carefully to ensure they don’t lose touch with their customers either. This infographic from CUBE looks at how to use tech to build technology alongside customer relationships. … [Read more...]
The Evolution of Cloud Communications in 2018
For tech-savvy businesses and IT executives, cloud computing is more than just an industry buzzword. More and more companies are turning their attention to how they can leverage technology cloud-computing tech to accomplish their business objectives, including reduction of … [Read more...]
The History of Toll Free Numbers
Many consumers prefer voice contact with businesses over working through the internet. Therefore, businesses continue to subscribe to toll free numbers to interact with their customers. In the early days of telephone communication, toll-free numbers did not exist. However, as … [Read more...]
Developing Threats in Mobile Phishing
As much as mobile technology has evolved over the years, so has the mobile malware. In the past recent years, we have seen an increasing volume of attack direct at mobile devices – such as mobile phishing. Even though phishing is nearly a household term these days, its execution … [Read more...]
Skills of the Future: 10 Skills You’ll Need To Thrive in 2020
There's a lot of talk nowadays about machines and robots taking over our jobs. But how likely is it to happen? Experts predict that in a few years' time, many jobs will indeed be replaced by machines powered by artificial intelligence (AI). Just look at how chatbots are steadily … [Read more...]
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