With the rise of globalization and the spread of business functions shared across locations and the world, more companies are turning to Voice Over Internet Protocol to address their communication needs. Instead of simply relying on traditional phone lines, firms are looking into … [Read more...]
How choosing the right phone system can help you grow your SME
Having the best possible communications system in place is an important aspect of growing your SME. Delivering seamless and efficient customer service is integral to building a reputable and credible brand. When customers contact a small business, they’re looking for quick … [Read more...]
Take Full Control of Your Business Phone System
In order to reach a 93% chance of converting a lead, it takes an agent about 6 attempts; meanwhile, 10 to 15 are the number of 2-minute calls one has to make within the span of an hour; and, on an average, a sales agent needs to keep in touch with a clientele … [Read more...]
Hosted or On-Site? The PBX Debate Simplified
Moving to an IP-PBX (private brand exchange) business phone system is a positive step for any business. Still, it comes with one substantial decision to make: does the company take full ownership of its PBX on-site or delegate hosting to a third party? When considering a move … [Read more...]
