CRM is one of the vital software products used by successful businesses today. But why is it so important? In this article, we will discuss CRM, how to build your custom CRM and the reasons for getting a CRM solution. CRM stands for customer relationship management system. Its … [Read more...]
CX Meets UX: Tips for Merging Customer Service and User Experience
The customer experience (CX) and user experience (UX) often get treated as interchangeable terms, or two sides of the same coin. While this may not be completely correct, learning how the two blends, and how you can use both to improve your business and your website, is … [Read more...]
5 Ways To Attract New Customers
Growing your company relies on retaining the customers you have, and attracting new ones to widen your audience. To attract new customers first you’ve got to improve your market research and buyer personas. With a more detailed picture of who you are targeting it’s far easier to … [Read more...]
8 Life Skills From Your Retail Job
Working in retail is full of challenges. It requires a varied range of skills that are transferable to life in general. When it comes to the Australian retail sector, the landscape is wide and varied. If you are working in that industry you are developing some valuable skills … [Read more...]
Do you need a customer relationship management system for your company?
Introduction If you want to manage all the company's interactions and relationships with your potential customers, you need to develop a Customer Relationship Management (CRM) system. How to select a CRM can enable you to create healthy relationships with individual customers, … [Read more...]
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