Any call that comes into your business is potentially a new customer. This means every missed call is a potentially lost deal. And many businesses are losing money simply by not answering the phone when it rings. In fact, small and medium businesses in the UK are losing … [Read more...]
How to Improve Guest Satisfaction and Increase Retention
For business owners, customers have always been a priority. However, so many tasks demand their attention and time that the main blood of the business often gets neglected. But guest satisfaction and increased retention cannot be underestimated. Brands must be on top of their … [Read more...]
How to attract customers to your Micro-Business
In the last year, there were 5.94 million micro-businesses in the UK, accounting for 99.3% of total businesses and employing 48% of all UK employees, according to the National Federation of Self-Employed & Small Businesses Limited. These figures reveal that … [Read more...]
How to Reach out to Buyers for Your Business
When it comes time to sell their company, most business owners will either “self-medicate” or hire an advisor like an investment bank. In either case, generating interest from several different potential buyers will create your best results - competition between buyers forces … [Read more...]
6 Ways to Improve Customer Experience in Your Bar
There is a 40% chance a customer will come back after a memorable first-time experience in a bar setting. Amaze them the second time, and the chance for them to come back increases to 42%. A good third-time experience means that there is a 70% chance you have gotten a new … [Read more...]
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