Good customer service is the heartbeat of any good organization. Additionally, it is about bringing back clients and sending them away happy. When dealing with your clients, you need to ensure that they are content and happy with your services so that they can pass along positive … [Read more...]
Online Ticket Selling: How It Benefits Event Organizing
The organized events industry has grown massively over the past years. According to an article by Entrepreneur Magazine, groups spend $500 billion annually for organized events with average profit margins reaching from 15% to as much as 40%. There are a lot of things to … [Read more...]
Understanding the Best Ways to Identify Customer Pain Points and Improve Customer Experience
The most successful business is the one that understands customer pain points and solves them adequately. Once you identify the customer pain points, proceed to create a brand strategy and management that revolves around addressing them. The different customer pain … [Read more...]
Why Listening to Customer Feedback is Essential
Businesses can take themselves to the next level by listening to customer feedback. While you might be confident that your products are ticking every box for your target audience, it is easy to become complacent with this belief. Reviews and suggestions are both aspects … [Read more...]
How To Create A Successful Referral Program For Your Small Business
Word-of-mouth is the secret sauce to business growth. You work hard to land those first few customers. You leave your business cards at restaurants, beg your friends and family to purchase, try every marketing campaign out there, make as many follow-up calls as you need to make, … [Read more...]
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