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Innovative Ways For Businesses to Reach Customers

August 29, 2022 by BPM Team

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Contact with customers is the only way businesses can share their messages or update these clients about different products or services. Companies use various methods to touch base with customers, but some business owners aren’t taking full advantage of every possible method. Continue reading to find out more innovative ways for businesses to reach customers and get better results.  

Mass Mail Marketing Materials

Traditional measures to contact customers aren’t passe, and these strategies remain effective. Mass-mailings let the company send marketing materials to their clients via the postal service, and they can use flyers, catalogs, or postcards to present their message. These tasks are easy, and all the company needs is a full list of its clients and their mailing addresses. Contact a marketing firm about advertising with direct mail, and set up these services now. 

Use Social Media to Your Advantage

Today, there are multiple social media platforms that businesses use. All the owner has to do is sign up and follow onscreen instructions to create their company page. All social media pages are free, and the company can follow proven measures to attract more followers and potential leads. Daily posts and ads attract viewers, and owners can interact with all followers each day.

These immediate connections let the owner explain details about their business or products, and they can address any customer questions or concerns. Even if the post is a complaint from a customer, business owners get a chance to rectify the situation and show followers how much they value customers.  

Set Up A Website for Your Company

A company website is standard for all businesses and helps these organizations sell products on a 24-hour basis. Video productions and content on the website let the owner speak directly to viewers and educate them about the company and its products or services. Several marketing efforts increase website traffic, such as setting up landing pages, redirecting visitors to the website, and printing the company’s website URL on all packaging or offline ads.  

Establish Indirect Marketing Strategies

Indirect marketing is not as difficult as it seems. Businesses literally give products such as t-shirts, coffee mugs, and tote bags to top customers or visitors who come to public events. Each item is available at a lower cost, and every time the customer uses the items, people around them see the company name, contact information, and website URL. It’s that simple.  

Incentives and Referrals

Emailing or mailing incentive offers to increase contact between the company and customers. Top customers who buy many products are most likely to buy products for a discount, and they are likely to refer their friends and families to the business. An incentive to get a cash reward for referrals increases the company’s number of referrals. These businesses can also get referrals and close more sales from word-of-mouth advertising.  

Companies cannot close sales if they don’t reach their customers, and no two customers have the same preferences for how they want to be contacted. Many customers prefer email over phone calls, and direct mail is still a viable way to share information. Maximizing contact with their customers gives the business better ways to generate higher profits and succeed in their respective industries. Set up a consultation with a marketing firm to find more innovative ways to expand your customer outreach.  

You may also like: Why Should Small Businesses Turn To Email Marketing?

Image source: Shutterstock.com

Filed Under: Marketing Tagged With: customers, email marketing, marketing strategy

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