The remote work culture is growing fast, but it is still a new concept to many workplaces. Employees working from home have had to learn how to separate their work life from home life. Companies, too, are evolving and welcoming the concept of remote working now more than ever … [Read more...]
3 Benefits of Real-Time Agent Monitoring in the Call Center
Every business wants to have productive and engaged employees to accomplish their daily tasks, use working hours wisely and increase profit. It is a big challenge for call center owners to manage their agents enough so that productivity and customer satisfaction are always at … [Read more...]
How You Can Help Your Employees Obtain A Better Work-Life Balance
As a boss, one of the most important responsibilities is to ensure that the team meets its objectives and remains profitable. That is not, however, your sole duty. You should also make sure that the people who work behind the desk are taken care of and are happy at … [Read more...]
6 Ways to Boost Productivity in the Office
As lockdown restrictions lift, many offices are due to reopen their doors. While it's a positive step for businesses that struggled to keep afloat when operating remotely, it may take time for employees to adjust to former routines. Transitioning back to working in the … [Read more...]
Remaining Productive Whilst Working From Home
With hundreds of millions of people now working from home, it's never been more important to learn how to remain productive whilst out-of-office. Remote working has been a struggle to cope with, and many businesses have suffered as a result. Luckily, figuring out how to motivate … [Read more...]
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