“One language sets you in a corridor for life. Two languages open every door along the way.” -Frank Smith As multiple cultures and ethnicities coexist in today’s ecosystem, all walks of life cross paths at some point and understand the value and importance of multilingualism. … [Read more...]
The Importance of Clarity in Correspondence and Communication
Have you sent an email that’s been misinterpreted? Did you ever feel slighted by the body language of a colleague? Has your tone offended someone with whom you were engaged in conversation? Clarity in correspondence and communication will save time and, in many instances, money … [Read more...]
Is Your Company’s Website Showcasing Your Services Correctly?
In today’s business world, the importance of bridging the gap in language cannot be overemphasized. Companies must ensure that their websites and product information are correctly translated. Even though English may be considered to be a universal language, it’s not enough. … [Read more...]
Transforming The Customer Experience In Utilities- The Secrets Unveiled
When it comes to customer satisfaction, utility companies often end up being in a tight spot. Customers come up with complaints more often than not. The common ones range from difficulties in paying bills to late appointments with technicians (or even no-shows) and poor overall … [Read more...]
Six Tips for Better Communication with Clients
Providing exceptional customer service is what separates the good businesses from the great. It's the feature that will ultimately bring paying customers back again and again. At the core of positive customer experience is clear communication. Communication can make or break a … [Read more...]
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