Good customer service should always be at the heart of your business. It’s a given that your product meets a very high standard or that your service fulfils a need. The quality of the customer experience determines whether you have repeat business. This may sound obvious, yet the … [Read more...]
Here Are Six Ways You Can Prevent Yourself from Burning Out
There’s a school of thought in today's business culture that promotes instant gratification with an emphasis on immediacy. This is the sort of culture where most emails have these terms as their subject: ‘Requires an immediate response’, ‘Urgent’, ‘ASAP’ or the other classic … [Read more...]
Dawn of a New Year: Time to Make Plans
The dawn of a new year is likely to create the desire in us to review the previous twelve months, make plans for the year ahead and resolve to do certain things differently in our personal lives. The way we structure our personal lives will impact and often reflect the way we … [Read more...]
Brexit: Accepting the Inevitable
Brexit, the coined term that represents all matters concerning Britain’s exit from the European Union, will directly impact your business wherever you are based in the global economy. British based businesses must directly adjust because sterling is the primary trading currency … [Read more...]
Business is Like Warfare: Plan, Execute and Review
Business is often compared to warfare and this may explain the popularity of Sun Tzu’s ‘The Art of War’ on the reading list of the average student pursuing a master’s in business administration. Not only MBA students but business executives, persons interested in personal … [Read more...]
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