How do you measure productivity when it comes to health services?Is it the number of patients you see in an hour or a certain level of care? Understanding the metrics of success is important, even in a healthcare setting. For example, clinics should use electronic medical … [Read more...]
5 Customer Service Metrics
Image source: Pixabay.com Measuring the success of your customer service strategies can be tricky if you do not know what to look out for. You might also struggle to identify flaws that need fixing, which could cost you business over time. It makes sense to track key … [Read more...]
