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The workload management tool processes are not something we can do in one sitting. After all, it involves at least two applications (or software) and three team members to make it keep going.
There are at least four factors we should consider in managing the workloads of our team members. Deadlines, task priorities, resource availability, and each team member’s engagements are those four factors.
People in (and outside) the organization also belong to the workload management components that encourage the four factors. Who are those people?
1. Employers
We often think about supervisors and managers when talking about employers in traditional or formal workplace settings. Indeed, those people are the ones who give projects and deadlines to team members.
We often associate a team member’s compliance with deadlines. Yet, we may often forget that the same deadlines can also impact employers albeit in different manners.
For example, an employer can mistake the instructions for the deadlines. Such mistakes can lead employers to deliver false messages to their employees. Hence, the confusion does not happen to the employees and their team members, but also the employees.
2. Employees
Juniors (or entry-level) employees are the people groups we are discussing in this number two point.
These people are the ones doing the most portions of technical or manual work compared to other people in higher job levels. Hence, deadlines are something these people are most familiar with.
Even though employees do not often have direct workload management involvement, managing deadlines independently should be the fundamental skill they possess.
Possessing such valuable skills will not only help their productivity. When situations permit (and when the team members collaborate well to meet the projects’ objectives), these deadlines (and project) management skills will help each team member to shine based on their potential.
3. Clients (or Customers)
Many traditional or formal workplace settings think too much about how their internal team members fulfill the deadlines. However, they forget the most crucial people groups for their workload management successes. We often refer to these people as clients or customers.
Each client or customer has different needs. Then, again, it depends on what types of customers (or clients) your companies are focusing on. Most individual clients have lesser (or simpler) needs than company representatives, even though their payouts can be lower.
As a result, individual clients or customers tend to be more flexible in giving out deadlines. You can prioritize workloads (or deadlines) from corporate clients if your companies are handling both individual and company-based clients. After all, these types of clients can impact your reputation more than the individual ones.
In conclusion, the workload management tool processes impact these three people groups to the same degree, but in different ways.
When these three people work in harmony to manage the company’s workloads, the results will be closer to meeting the given deadlines. Hence, a workload management process can bring more financial and non-financial gains to the companies. People involved in the process will also reap the benefits, too.
You may also like: Workflow Management: Fixing The Holes In Your Operations
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